|Integrity. Stability. Quality. Trust. Business Partnerships.
These are the foundational pillars that guide our organization every day. We put Integrity in our name for a reason and we stand behind it. It’s just good business.
|Mission: To shape the future of office technology by creating trust and integrity through partnerships with our customers, employees and the communities in which we serve.
Vision: To be the first choice in office technology by acting locally, thinking globally and delivering solutions that exceed our Customer’s expectations.
|Being a responsible corporate citizen is a fundamental principle held by all associates of Integrity One Technologies.
It guides our leadership, benefits our communities and is a cornerstone of our organization’s beliefs. We participate in many local charities, work to support non-profit organizations and host various events throughout the year for our customers and staff.
Sam Castiglione – President
• 24 years Industry experience
• Degree in Marketing from Central Michigan University
Sam is responsible for helping to guide the overall strategy for our customers as well as ultimately being responsible for the overall service and support deliverable. Within our business model, Integrity One’s company President is empowered to do whatever is needed to ensure overall customer satisfaction. We do not operate in a matrix management structure. Service, sales, FM operations, billing, supply chain and professional services all report to Sam ensuring every customer has a single point of accountability.
Sam is a graduate of Central Michigan University and has been working in the office technology field for over 24 years including the past eight years with Global Imaging Systems.
Claire McFadden – CFO
• 9 years in the Industry
• MBA program from Davenport University
Claire McFadden joined us in 2010 as a Financial Analyst. She quickly proved herself and was promoted to Admin Manager and now is the Chief Financial Officer of MOS and IOT. Claire is a fantastic addition to our leadership team as she oversees Accounts Payable, Accounts Receivable, Order Processing and Leasing.
Claire has a great mind for numbers and shows her leadership daily. She spearheaded our process improvement in our Order Processing department. Our customers benefited from her efforts with more accurate billing and paperwork. With her passion for building relationships and anticipating customer’s needs, Claire is a true asset to IOT.
Claire holds a Bachelor’s Degree in accounting from Grand Valley State University and recently completed the MBA program at Davenport University in April.
Integrity One’s unique business model and relationship with Xerox means you’ll benefit from working with a Fortune 200 giant while still receiving the friendly, personal care of a local partner.
Our tightly knit family of sister companies (called Cores) work with Integrity One to provide national support to larger customers such as Avery Dennison, Ardagh Group and others.
However, unlike smaller dealership networks, we are DIRECTLY linked to each other, both financially and operationally, resulting in an efficient and seamless experience no matter which core is providing support to your end user. Learn more.
Integrity One Technologies is a premier Technology Business Partner in South & Midwest. Focusing on helping clients strategically manage their operations, our 360 Assessment process, works to remove the mystery surrounding your organization’s technology and print environment.
Resulting in a suggested course of action, the Integrity One 360 Assessment is a complimentary service that…
As well as includes a careful analysis of results, recommended plan of action and ongoing controls to support operations and growth.