Faster Responses, Better Partnerships – How Integrity One Improves Uptime on Printers, Press & MFPs

More than a headache, at Integrity One, we understand a down press, printer or multifunction device (MFD) can mean taking a loss or missing an opportunity. When reliability and uptime matters, turn to Integrity One Technologies.

On Device

Jammed up? On new and older generations of equipment, Xerox’s tablet interfaces immediately identify where the jam is in the device and more importantly how to access and clear it. The step by step directions will walk along the process with you as your clear a jam – identifying which letter & sequence of levers, tabs and drawers to pull, in order to access and clear the problem.

 

 

 

Online

Prefer to research and fix things yourself?  From clearing jams, replacing drums or restocking staples a wealth of videos and step by step instructions await on Integrity One’s Client Portal through Xerox Knowledge Base . Simply select your style of device and you’ll quickly on the road to knowledge. Search questions, look for instructions or follow along via video – whatever fits your style — after all, 24/7/365 Xerox Knowledge Base is here for YOU.

 

 

 

 

 

 

On the Phone

Tired of automated phone queues that you constantly “zero out” of, hoping to speak to a person but typically getting nowhere?  In today’s world, it can feel impossible to find a technology partner that speaks HUMAN – and offers LIVE PERSONAL SUPPORT.

 

Onsite

Leading the nation in response times, Integrity One has a proven track record of getting to you fast and fixing the problem right, the FIRST time. So fast in fact, Integrity One has won numerous recognition from XBS and customers are praising technicians in our post-completion surveys. But don’t take our word for it…

 

 

 

 

 

 

 

 

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