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About Us

Integrity One Technologies represents the best of both worlds when it comes to your business solutions – the national resource and strength of Xerox with the agility of locally managed services and support teams. Headquartered in Indianapolis, with five additional satellite locations across the South and Midwest, Integrity One Technologies is a locally based, wholly owned subsidiary of Xerox Corporation.

This dynamic relationship means you will experience the benefits of working with a local team of highly skilled experts, held personally responsible for your satisfaction. Our consultants, customer care team, contract experts and technicians are all members of the communities in which we serve. We are your neighbors and our word is our bond.

Integrity One Technologies is unique in our ability to offer a national network of support, in conjunction with parent company Global Imaging Systems. This allows us to support you throughout the continental U.S.

Our Leadership

SamSam Castiglione, President

PaulPaul Balser, Vice President of Operations

DanDan Sanders, Vice President of Service

SarahWrightSarah Wright, Controller

Our Values

Integrity. Stability. Quality. Trust. Business Partnerships. These are the foundational pillars that guide our organization every day. We put Integrity in our name for a reason and we stand behind it. It’s just good business.

Honest and ethical in our dealings with customers, employees and the communities in which we serve.

Secure in the partnership to provide the best solutions for your business.

Delivering consistent quality and excellence in all that we do.

Building trust through authentic behavior of corporate citizenship now and into the future.

Business Partnerships
Strategic partnerships delivering cutting edge solutions through dedication & team work.

Our Mission

To shape the future of office technology by creating trust and integrity through partnerships with our customers, employees and the communities in which we serve.

Our Vision

To be the first choice in office technology by acting locally, thinking globally and delivering solutions that exceed our Customer’s expectations.

Our History

Originally opening our doors in 1999 as an independent dealership, our organization was acquired by Global Imaging Solutions in 2007 under the name CopyCo Office Solutions. CopyCo went on to experience exceptional growth in Indiana and Kentucky with the additions of Marbaugh Reprographics in 2007 and Better Quality Business Systems in 2008. Xerox then purchased our parent company, Global Imaging Systems and we became a part of the Xerox family.

However, new challenges resulted from this unprecedented growth. But with these challenges also comes a great opportunity to excel and we’re proud to have risen to the challenge.

At Integrity One, we have restructured our processes, increased customer care efficiency to 99.7%, provided additional training to associates and consolidated our divisions into one company – under one name; Integrity One Technologies. This has allowed us to create one alliance working for you™.

We are continuously looking for new ways to improve and always welcome your feedback.

When working with Integrity One you will always find state-of-the-art technology from knowledgeable and friendly associates who deliver exceptional service at a fair price. That’s our commitment to you.

Our Community

Being a responsible corporate citizen is a fundamental principle held by all associates of Integrity One Technologies. It guides our leadership, benefits our communities and is a cornerstone of our organization’s beliefs. We participate in many local charities, work to support non-profit organizations and host various events throughout the year for our customers and staff.

Our associates are real people, locally based and dedicated to serve. We are your friends, your neighbors — and we care about doing right by the community. Learn more by visiting our news room.

Community Events

Being a responsible corporate citizen is a fundamental principle held by all associates of Integrity One Technologies.
Integrity One Donates SUV Full of School Supplies to Kids in Need.

Community matters to Integrity One. In late March, Integrity One was able to help students at Anderson Community School Corporation (ACSC) by donating new and gently used school materials as a result of the rebranding the company underwent early in the year.

ACSC is one of the most impoverish school corporations in the state of Indiana. By working with their admin team, Integrity One was able to donate over 150+ new USB drives, 30+ messenger backpacks, 500+ folders and much more to help students in need. Learn more about what you can do to help ASCS by contacting Pam Storm.

Indiana Sickle Cell Conference

Integrity One’s Reprographic & Digital Imaging Center (the RDIC) is proud to partner with The Martin Center, for the second consecutive year, to provide support to the Indiana Sickle Cell Conference. It is our pleasure to assist with the production of the Conference’s program booklets.

Please consider attending the conference “which strives to address today’s needs and reduce tomorrow’s barriers within the Sickle Cell Community.”

2016 Walk & Roll For Kids

Integrity One Technologies is excited to be a contributing sponsor for the 2016 Kids Center Walk & Roll For Kids occurring May 21, 2016. The event will be held at Iroquois Park in Louisville, KY. Registration opens at 7:30am with the walk beginning at 8:30 am.

The Kids Center for Pediatric Therapies has worked since 1958 to serve children with special needs. The money raised from this fund raiser will go towards the founding family’s mission – “to never turn a child away because their family could not afford the total cost of services.”

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