Defined By Our People

Focused On Serving Our  Customers, Team Members &  Community

Pillars Of Our Business

Integrity. Stability. Quality. Trust. Business Partnerships.

These are the foundational pillars that guide our organization every day. We put Integrity in our name for a reason and we stand behind it. It’s just good business.

Our Mission & Vision

Mission: To shape the future of office technology by creating trust and integrity through partnerships with our customers, employees and the communities in which we serve.

Vision: To be the first choice in office technology by acting locally, thinking globally and delivering solutions that exceed our Customer’s expectations.

Our Community

Being a responsible corporate citizen is a fundamental principle held by all associates of Integrity One Technologies.

It guides our leadership, benefits our communities and is a cornerstone of our organization’s beliefs. We participate in many local charities, work to support non-profit organizations and host various events throughout the year for our customers and staff.
Our associates are real people, locally based and dedicated to serve. We are your friends, your neighbors — and we care about doing right by the community.

Learn More

Offering The Best of Both Worlds

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Meet The Integrity One Leadership Team

President

VP of Operations

VP of Service

Controller

Sam Castiglione – President

• 24 years Industry experience
• Degree in Marketing from Central Michigan University

Sam is responsible for helping to guide the overall strategy for our customers as well as ultimately being responsible for the overall service and support deliverable. Within our business model, Integrity One’s company President is empowered to do whatever is needed to ensure overall customer satisfaction. We do not operate in a matrix management structure. Service, sales, FM operations, billing, supply chain and professional services all report to Sam ensuring every customer has a single point of accountability.

Sam is a graduate of Central Michigan University and has been working in the office technology field for over 24 years including the past eight years with Global Imaging Systems.

Paul Balser – Vice President of Operations

• 25 years experience
• AAS in Electronics Engineering Technology

As Vice President of Operations, Paul oversees day-to-day operations to support the growth of the organization, which includes Logistics, Purchasing, Training, Helpdesk, Call Center, IT Department, Professional Services, Reprographics Document Imaging Center and The Service Department.

While focusing on strategic planning and goal-setting, he also works to direct the operations of the company in achieving it’s goals through measuring progress and providing support.

Dan Sanders – Vice President of Service

• A+ N+ Certified

Dan has 28 years of experience, providing service support in our industry. Originally starting as a Technician, he worked his way up and has been in management for 15 years. Dan is a key component in driving company productivity goals and is dedicated to proving complete customer satisfaction.

Overall, Dan manages all team members in our service department including Service Managers.

His role also includes being responsible for ensuring customers receive the best support possible, including managing fleet uptime, average response time and first time fix efficiency.

Rest assured, Dan has successfully managed Service for numerous large accounts of this nature within the past 15 years, making sure all Service Level Agreements are not only achieved, but exceeded.

Sarah Wright – Controller

• 10+ years of Account & CPA Experience
• B.A. in Business Administration, Cum Laude Graduate of Ferris State University
• 4+ years within Global Imaging Systems (GISX) Core Structure

On a daily basis Sarah leads Integrity One’s administrative team and is responsible for tracking, organizing and auditing our organization’s financial information.

Think Globally. Act Locally.

Integrity One’s unique business model and relationship with Xerox means you’ll benefit from working with a Fortune 200 giant while still receiving the friendly, personal care of a local partner.

· 6x local locations, 40+ operating cores across the USA
· Locally-based Leadership, Customer Care, Technicians, Warehousing & More
· Wholly-owned subsidiary of Xerox Corp. (XRX)

     

      Serving You From Coast to Coast

Our tightly knit family of sister companies (called Cores) work with Integrity One to provide national support to larger customers such as Avery Dennison, Ardagh Group and others.

However, unlike smaller dealership networks, we are DIRECTLY linked to each other, both financially and operationally, resulting in an efficient and seamless experience no matter which core is providing support to your end user. Learn more.

Empowering Your Business
Through Technology & Real-Time Data

 

Integrity One Technologies is a premier Technology Business Partner in South & Midwest. Focusing on helping clients strategically manage their operations, our 360 Assessment process, works to remove the mystery surrounding your organization’s technology and print environment.

Resulting in a suggested course of action, the Integrity One 360 Assessment is a complimentary service that…

  • defines  fleet and workflow practices
  • measures overall usage, total operating costs & end user efficiency

As well as includes a careful analysis of results, recommended plan of action and ongoing controls to support operations and growth.

Define
Measure
Analyze
Improve
Control

Corporate Headquarters
2920 Fortune Circle, Ste. C
Indianapolis, IN 46241
P: 1.800.284.9667 | F: 317.241.8544

Lexington
250 West Main Street, Ste. 2530
Lexington, KY 40507
P: 1.800.284.9667 | F: 502.583.5326

Indianapolis
280 E. 96th Street, Ste. 125
Indianapolis, IN 46240
P: 1.800.284.9667 | F: 317.844.2539

Reprographics & Digital Imaging Center 
801 North Capitol, Ave.
Indianapolis, IN 46204
P: 317.631.1000 | F: 317.631.1130

Louisville
217 East Main Street, Ste. 109
Louisville, KY 40202
P: 1.800.284.9667 | F: 502.583.5326

Bowling Green
1945 Scottsville Road, Ste. 103
Bowling Green, KY 42104
P: 1.800.284.9667 | F: 270.843.3428

 

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